Englishالعربية/عربيবাংলাDeutschEspañolBahasa IndonesiaItalianoMelayuPусскийукраїнська моваاُردُوTiếng ViệtThere’s so many ways to create online forms, it can be overwhelming to pick the perfect one for your needs, Arguably the most powerful is one you already have access to for free—it"s available inside of Google Drive" /> Englishالعربية/عربيবাংলাDeutschEspañolBahasa IndonesiaItalianoMelayuPусскийукраїнська моваاُردُوTiếng ViệtThere’s so many ways to create online forms, it can be overwhelming to pick the perfect one for your needs, Arguably the most powerful is one you already have access to for free—it"s available inside of Google Drive" />

Tạo khảo sát google

Difficulty:IntermediateLength:LongLanguages:url-selector#selectionChanged" data-controller="url-selector">Englishالعربية/عربيবাংলাDeutschEspañolBahasa IndonesiaItalianoMelayuPусскийукраїнська моваاُردُوTiếng Việt

There’s so many ways to lớn create online forms, it can be overwhelming to pick the perfect one for your needs. Arguably the most powerful is one you already have sầu access to lớn for free—it"s available inside of Google Drive. 

Drive sầu is an integral part of every Google trương mục, và is best known as a cloud storage service & for its Google office suite. One of its lesser known features is Google Forms, a khung building tool that is as simple or as complex as you need it to be. Whether you’re collecting email addresses, running snap polls on your website, or are building in-depth customer service surveys or questionnaires, Forms is the ideal tool lớn use.

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In this tutorial, I"ll show you how to lớn get started with Google Forms. We"ll cover the example of how khổng lồ make a Google Form survey. I"ll explain the different types of questions you can create with it, how you can make the questions vary depending on the responses the user provides, and finally how you can access và analyse the data you receive sầu. I"ll also provide a short screencast on how lớn use a survey template. Let’s get started.

How lớn Make a Survey Quickly With Google Forms (Video)

Study this screencast to lớn learn how to lớn customize a Google Forms survey template quickly, so you can start making & sending out your own surveys with Google Docs:


Or, explore the detailed step-by-step process below for how to lớn make a new survey from scratch using Google Doc Forms.

1. Getting Started With Google Forms

Let"s start with making our Google Doc survey. First, in your website browser, go to drive sầu.google.com and login to your Google account if you haven"t already done so. In the top left corner of the screen click New > More > Google Forms.

Locate the Google Forms option from the drop-down menu.

Step 1. How lớn Create Your First Google Forms Survey

Click the arrow lớn the right of the Google Forms option lớn choose between opening a blank form or creating a form from a template.

Choose between creating a survey from a blank khung or from a template.

Click Blank form to create a survey from a blank size. Or, clichồng From a template to lớn create a survey from a template. If you find a template you like, then click on it lớn open the template.

There are some pre-designed templates that you can use.

However, the mặc định theme is suitably neutral if you"re planning to lớn embed your survey into lớn your trang web. To access it, either select the Blank option from the Template gallery or select the Blank form option from the drop-down menu.

Step 2. How to Define Google Forms Settings

You"re now at the main Forms page. You"ll see two tabs at the top of the size. One tab is titled Questions, the other is titled Responses.

Questions & Responses tabs on a blank survey.

You"ll phối up formatting independently for Questions and Responses by clicking on each tab.

Once you"ve selected a tab, accessformatting options by clicking the Moreinhỏ (it looks like three vertical dots) in the upper right corner of thescreen. From the drop-down thực đơn, select the Settings inhỏ.

Use the Settings option lớn define settings for your survey.

The Settings dialog box appears.

Use the Settings dialog box lớn define your Google Forms Survey settings.

The Settings window has three tabs:


For the purposes of this example, I"ll show youhow lớn change response settings. Cliông chồng the center tab, Presentation, lớn display the options there.

If your khung is going khổng lồ be two or more pages long, then tick the box labelled Show progress bar... khổng lồ show the respondent how long it will take them to lớn fill out the survey.

You can define other survey settingsaccording khổng lồ your needs by using the Settingsscreen for either the Questions or Responses tab.

To continue with this example, let"sreturn to lớn the Questions tab.

Step 3. How to Name the Google Forms Survey

The Google Forms survey is split inkhổng lồ sections, but obviously lớn begin you"ll only have sầu one section. The title of the size và its description are at the top—click on either to lớn type your own text over them.

Click on the Untitled form text to type over it.

Your text replaces the mặc định text. Now you are ready lớn add your first question.

Step 4. How lớn Add Your First Google Survey Question

ClickUntitled Question lớn add your question. Cliông xã the More inhỏ (it looks like three vertical dots) in the lower rightcorner and add a Description if the question needs explaining.

The down arrow on the right of thequestion brings up the Question Typedrop-down menu.

Use the down arrow on the right to lớn change the Google Survey question type.

A multiple-choice question is phối upby default, but there are nine different kinds of đầu vào you can request byclicking the down arrow next to lớn the mặc định and bringing up a drop-down thực đơn.

We"lllook at seven of those question types in this tutorial.

2. Types of Question

In this section, we examine seven types of Google Forms survey questionsyou can define. The Question Type drop-downmenu appears below.

Use the Question type drop-down menu to lớn select a type of question.

Type 1. Short Answer

This question type requests very short text input đầu vào from the user, such as their name or email address.

To ensure they enter a valid gmail address cliông chồng the More icon (it looks like three verticaldots) in the lower right corner of the question. Tiông chồng Data validation. Choose Text from the drop-down thực đơn for the first blank và Email address in the second. In the Custom error text blank type "Please enter a valid email address".

Add data validation lớn your Google survey Short Answer question.

Make a question a required question bysliding the toggle button to the right next khổng lồ the word "Required" in the lower rightcorner. A red asterisk appears next to lớn the question in the survey to show that it isrequired. 

Type 2. Paragraph

This type of question requests a longer response, such as for general comments or feedback. Here is an example of a paragraph question.

You can create a Paragraph question that requires a longer answer.

After you select the question typefrom the drop-down thực đơn on the right, type the question on the left.

Type 3. Multiple Choice

The Google Forms multiple choice type of question provides a danh mục of answers, and the user can select only one. Add your first answer over the label Option 1, then click over the text for the next option khổng lồ add the second answer và so on. You can also cliông chồng Add “Other” to lớn add a blank at the kết thúc of the các mục. The user can add their own choice of answer there.

Multiple-choice options in a Google Forms survey.

To remove a multiple-choice optionfrom the question, clichồng on the X to lớn the right of the option.

Type 4. Checkboxes

This is another multiple-choice danh mục, only this time the user can select more than one answer. As with the Multiple Choice question, type in your menu of answers và use the  Other option as well if you need to lớn.

You can specify the minimum, maximum or exact number of answers by using the Data Validation option foundon the drop-down thực đơn of the More iconin the lower right corner of the question.

Choose how many responses you want in data validation.

Type 5. Dropdown

This is a multiple-choice style question presented in the form of a drop-down list. The user can only choose one answer, and cannot add their own choice. It"s good for absolutes, such as age ranges, rather than opinion-based questions.

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Dropdown các mục questions in a Google Forms survey

Youcan add an Add All option, althoughthis will not make sense for either/or type questions. For privacy"s sake, youcan also add a Prefer not to lớn sayoption, allowing the survey taker khổng lồ opt out of the question.

Type 6. Linear Scale

Linear Scale asks the respondent khổng lồ rank things on a scale of, by mặc định, one lớn five. Youcan expvà the scale up to ten and you can elect khổng lồ start the scale at zeroinstead of one. You should provide labels for the lowest và highest scores on the scale for guidance. An example question might be “How satisfied were you with the service you received?”. The label for a score of 1 would be “Very unsatisfied” and 5 would be “Very satisfied”.

The Linear Scale option lends itself lớn multiple questions, but you can only add one at a time. Create multiple questions quickly by clicking the Duplicate button atthe bottom of the question (it looks like two sheets of paper), then rewrite the Question Title in the copy.

Add a scale lớn questions where there"s no absolute perfect answer.

Type 7. Multiple Choice Grid

A multiple-choice grid allows the user to select pre-definedoptions for more than one choice. This can be good if you want the user toevaluate a danh sách of items using the same choices.

Notice that the Required slider text changes from Required to Require a response in each row.

A multiple-choice survey grid allows the user khổng lồ choose between the same options for multiple items.

Use the Moredrop-down thực đơn at the bottom of the question khổng lồ limit the user to one choice for each column.

3. Adding More Questions

When you have finished writing each question cliông chồng theAdd question inhỏ (+) in the lowerleft corner khổng lồ add it. Then start another question, choosing the question type from the danh mục.

TheAdd section ibé (=) in the lowerright corner enables you khổng lồ add a new section (Section Header). This helps you organize a longer survey. At the very least it"s a good idea to have sầu personal information questions grouped inkhổng lồ their own “About you” section.

Add new sections to lớn make the Google Forms survey easier to follow.

4. Creating Dynamic Forms

Section breaks are also useful for building more dynamic surveys that will show different questions based on the user"s replies.

Here"s an example: you"re creating a technology survey asking people about their usage of smartphones and tablets. You can make this as relevant as possible by splitting the questions over three sections.

Section 1 contains the multiple-choice question “Do you own a smartphone?”. Option 1 is Yes; Option 2 is No.

Fromthe More drop-down menu at the lowerright of the question, select the Go lớn section based on answer option. For option 1, select continue to nextsection. For option 2, select Go tosection 3 (About You).

You can send users lớn particular section based on their response.

Section 2 contains your questions about smartphones. Section3 contains About You demographicsquestions.

In this example, if someone answers Yes to the question on section 1 itwill take them to the điện thoại thông minh questions on section 2, which will in turnlead on to section 3.

If they answer No on section 1, itwill skip the điện thoại thông minh questions và go straight About You questions on section 3.

This method ensures your surveyremains relevant khổng lồ the participant, và helps maintain the integrity of thedata you receive in the process.

5. FinishingUp

Re-order your questions và sectionsby hovering your mouse over them và dragging them into place. Cliông xã Previewon More drop-down menu at the top of the screen to thử nghiệm the size atany time.

You can thử nghiệm your Google Forms Survey as you go along.

Whenyou"re happy that it all works, edit the Confirmation message that the user willsee when they complete the survey. You can access the Confirmation message from the Moremenu at the top of the screen. Thank the user for taking part & cliông xã Save.

Adding a closing message & actions to lớn your form.

Once your survey is complete, you"re now ready to lớn share it. Clichồng the Sendibé in the upper right corner of the screen (it looks lượt thích a paper airplane).The Send khung displays.

Here are the options you can use todeliver the survey:

To send the survey through gmail,cliông chồng the Email ibé. Fill out thefields và cliông chồng Send when you aredone.To deliver the survey via ashareable links, clichồng the Link inhỏ.Click Copy to lớn make a copy of the URL.To put the form on your trang web,cliông xã the Embed HTML ibé. Change the Width and Height sothat the khung will fit your web page (the width is the most important). Clichồng Copy to copy the code & paste it ontoyour website.To mô tả the survey through socialtruyền thông media, click one of the social media icons on the right.

Here is an example of the Embed HTML dialog box:

Rekích cỡ your Google Forms survey khổng lồ fit it to your website page.

Finally,you want lớn define how you will store your responses. Cliông xã the Responses tab & cliông chồng the threevertical dots at the top of the screen. The Responses tab displays:

Choose how your survey data will be saved.

Cliông xã Select response destination.The survey data is saved lớn a spreadsheet, so enter a relevant title then cliông xã Create. Google Formscreates a Google Sheets spreadsheet & links it to lớn your survey.

Cheông xã also that the Responses tab says Acceptingresponses—if it does your survey is live.

6. Getting Responses

You can kiểm tra the results at anytime. If you chose lớn export data lớn a Google Sheets spreadsheet, open the associated spreadsheet from your Google Drive sầu account.

Raw Google Forms survey data, once it"s finished.

You may need to lớn tweak the appearanceof the survey data in your Google Sheets spreadsheet.

Google Sheets can also be mix up tosend you real-time notifications when a new survey response comes in. Clichồng Tools > Notification Rules. The Set notification rules dialog boxdisplays:

You can mix up real-time notification.

Cliông xã the toggle button next khổng lồ A user submits a form và cliông chồng Save. You"ll receive a real-time emailnotification each time a user submits a new survey size.

You can also view your responsesfrom within the Google Doc survey. Cliông chồng the Responses tab. Click Summary to view all the data displayed ineasy lớn read charts and graphs.

View the results from your Google Forms survey.

Alternatively, click Individualto see each individual completed survey.

If you"ve saved your survey resultsto a Sheets spreadsheet, you can see the results by going khổng lồ your Google Drivevà finding the spreadsheet associated with the survey.

It"s best not to lớn edit that spreadsheet directly,but you can copy and paste the data into lớn another spreadsheet or other documentfor further analysis. Here"s what your spreadsheet might look lượt thích after youformat it.

You can format your Google Sheets results spreadsheet.

When you have sầu received enoughresponses you can cđại bại the survey down. On the Responses tab, slide the Accepting Responses toggle to lớn theleft và it will change to Not accepting responses. You can add a briefmessage indicating that the survey is now closed, & you can, of course, turnthe form baông xã on at any time.


The Google Forms feature in GoogleDrive is an extremely powerful tool capable of creating the most complexsurveys. It"s also intuitive enough that if you want khổng lồ run a quichồng poll orcompetition you can throw one together in just five sầu minutes. 

What lifts itabove other survey creation tools is the way it fully integrates with GoogleDocs & the rest of your Google services. This means you can collaborate withothers on creating your surveys, or nội dung the finished product with selectpeople, and then use the power of a spreadsheet khổng lồ analyze your responses.

Best of all, it is suitable for usein any scenario, just as helpful with powering a vital customer feedbaông chồng form foryour ruby-forum.org as it is for sending out your wedding invitations. Give sầu it a try, andlet us know in the comments below if you have sầu any trouble with it.

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Editorial Note: This post wasoriginally published in 2014. It has been comprehensively revised lớn makecurrent, accurate, and up to lớn date by our staff—with special assistance from Laura Spencer.

Chuyên mục: Digital Marketing